Note on Windows Vista and Windows 7
MediSoft Version 14 is Windows Vista Business compatible
as well. MediSoft Version 12, as well as earlier versions, do not currently
function with the Microsoft Windows Vista or Windows 7 operating systems.
Therefore, we cannot make any guarantee of, or warranty the stability or
functionality of, any version of MediSoft used in conjunction with Microsoft
Windows Vista. The manufacturer will be conducting compatibility testing and
will provide updates as they become available.
MediSoft Support
With our Phone Tech Support service your call has priority. We will
answer your questions regarding system functionality, electronic
transmission issues, form properties, error messages, or any operating
difficulty you may come across. Under our program, any authorized member of
your staff can contact MediClaim of Florida, Inc. to ask questions during
our normal business hours.
What can we do for you?
We will assist with...
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Phone assistance installing your application
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MediSoft Product Line
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Customization of your software
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MediSoft Training
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Office Forms Design, MediSoft Reports
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Electronic Billing
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Blueprint [Layout] your Network and peripherals
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HIPAA Implementation
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EMR [Electronic Medical Records] setup
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Patient Scheduling
Data File Repair
Data file repair may be necessary with a
system known as ARC32. As with any software in the market, data may become
corrupted through incidents such as power surges, computer hardware
problems, incorrectly shut off of a system. This service is not included in
our MCF Phone Tech Support.
Custom Formatting
MediSoft Patient Accounting products include a form formatter to
allow the program's printed output to be customized. MediClaim of Florida,
Inc., or MediSoft support [under a fee support agreement], will answer
questions to help you customize a form. If you'd like MediSoft support to do
the work for you, an extra fee applies based upon the work necessary. Under
MediClaim of Florida, Inc. support, discounted rates apply to all our
support members.
Among many report printing capabilities within MediSoft, the system has
the capability to print your Superbill. We have a unique approach in how to
print your Superbill. Our custom designed format will indicate: Patient's
name, DOB, SSN, Reason for the visit, Reason for previous visit, Insurance
Carrier and ID, Demographic data, Previous Balance, Copay, and much more.
Once the Superbill detects missing information as programmed, a flag will
indicate the missing information. It can also compare data and advise of
specific information, e.g., a Medipass patient requires a referral, or
reference, from the Primary Care Physician. If the information is missing,
our Superbill will advice according to your specifications.
Training
MediSoft offers many training resources: Live MediSoft Classes, Training
Videos, and even the Video Help CD-ROM for MediSoft. You can familiarize
yourself and your staff with your software using one or more of these
resources. Phone Tech Support includes training over the phone in the use of
MediSoft. For training on the use of the application, you may contact
MediClaim of Florida, Inc. and schedule on-site training.
MediSoft Phone Support Terms
Minimum two months. You may cancel at any time after the first two months
of service. Support does not include training, but knowledge seeking
questions. Under our support service, current versions of MediSoft will
receive FREE updates when available. Support does not include upgrades,
discounts may apply.
